Refund Policy

At digiSatellite Radio, we are committed to your satisfaction. If you are not completely happy with your subscription, we offer the following refund options:

1. 30‑Day Money‑Back Guarantee

All new subscriptions come with a 30‑day money‑back guarantee. If you cancel within the first 30 days of activation, you will receive a full refund of the subscription fee (excluding any setup fees, if applicable).

2. Pro‑rated Refunds

If you cancel after the initial 30‑day period, you may be eligible for a pro‑rated refund for the unused portion of your current billing cycle. Refund requests must be submitted at least 7 days before the next renewal date.

3. How to Request a Refund

• Contact our support team via email at support@digisatelliteradio.online or use the contact form on our website.
• Include your full name, email address, and reason for cancellation.
• We will process your request within 3 business days.

4. Refund Processing

• Refunds are issued to the original payment method used for the purchase.
• Processing time may take 5‑7 business days, depending on your bank.
• We will send a confirmation email once the refund has been initiated.

5. Non‑Refundable Items

• Activation fees (if separately charged) are non‑refundable.
• Any add‑on services or equipment purchases are subject to separate terms.

6. Contact Us

If you have questions about our refund policy, please email us at support@digisatelliteradio.online.

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