Refund Policy

Last updated: August 5, 2026

At digiSatellite Radio, we strive to ensure your complete satisfaction with our satellite radio support services. If you are not entirely satisfied, we're here to help.

1. 30‑Day Money‑Back Guarantee

We offer a 30‑day full refund on all new subscription activations processed through our service. If you are not satisfied within the first 30 days, contact us and we will issue a full refund of the activation fee and any prepaid service charges.

2. Prorated Refunds for Cancellations

If you cancel your service after the initial 30‑day period, you may be eligible for a prorated refund for any unused portion of your prepaid subscription. Refunds are calculated based on the remaining days in your billing cycle.

3. How to Request a Refund

To request a refund, please contact our support team at support@digisatelliteradio.online or call 888‑858‑7599. Please have your account information ready.

4. Processing Time

Refunds are processed within 5–7 business days of approval. The refund will be issued to the original payment method used for the purchase.

5. Non‑Refundable Services

Certain services, such as expedited activation fees or one‑time support consultations, may be non‑refundable. This will be clearly communicated at the time of purchase.

6. Contact Us

If you have any questions about our refund policy, please contact us at support@digisatelliteradio.online.